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Welcome to Help Center - BCR

BCR is a Customer Relationship company, focused on improving the service experience, working with a model that has as main objective the strategy of productivity and profitability in the search for lifetime value of customers.

We provide our customers with outsourced solutions for customer engagement - from contact center to consulting - that help to reshape and improve the customer journey.

Pioneer in using Zendesk in Customer Service, BCR is the only Zendesk consultancy that has knowledge in the day-to-day service operation to build a complete Zendesk.